When troubleshooting any issues within the app, first make sure you are using the latest version of the CareMonitor app here: https://caremonitor.app/

How to close apps on an iPhone X model

1. Swipe up from the bottom of the screen to open the app switcher. You should see all of your apps represented as cards.

2. Swipe side-to-side through your apps until you find the CareMonitor app.

3. Swipe up on the app to close it. When it disappears off the top of the screen, it's closed.

4. When you're done closing the app, tap the screen to close the app switcher. If you tap an app card, you'll open that app; if you tap the screen around the cards, you'll be returned to the Home screen.

5. When you have returned to the home screen, you can tap on the CareMonitor app to open it again.

How to close apps on an iPhone 8 or earlier

1. Double-press the Home button. This starts the app switcher, where you should see all of your apps represented as cards.

2. Swipe side-to-side through your apps until you find the CareMonitor app.

3. Swipe up on the app you want to close. When it disappears off the top of the screen, it's closed.

If you need further assistance, please contact us at support@caremonitor.com.au or click the "Get Help" button from the profile tab within the CareMonitor app.

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